Privacy Policy

Last Updated: July 2026

1. Information We Collect

We may collect the following categories of information:

• Name and contact information.
• Email address and telephone number.
• Reservation and accommodation details.
• Communication preferences.
• Billing and payment-related information.
• Website usage and analytics data.
• Technical device and browser information.

2. How We Use Information

We may use collected information to:

• Provide hospitality and guest services.
• Process accommodation requests and reservations.
• Respond to inquiries and customer support requests.
• Improve website functionality and user experience.
• Maintain security and prevent fraudulent activity.
• Comply with legal and regulatory obligations.
• Send service-related communications when necessary.

3. Legal Basis for Processing

Where applicable, we process personal information based on contractual necessity, legitimate business interests, legal obligations, user consent, and other lawful grounds permitted under applicable Canadian privacy legislation.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and enhance overall user experience.

Users may adjust browser settings to limit or disable cookies; however, certain website features may not function properly if cookies are restricted.

5. Information Sharing

We do not sell personal information. Information may be shared with:

• Technology and hosting providers.
• Payment processing partners.
• Customer support service providers.
• Professional advisors and auditors.
• Government authorities where legally required.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce contractual obligations.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

8. International Transfers

Some service providers may process information in jurisdictions outside Canada. When such transfers occur, appropriate safeguards are implemented in accordance with applicable privacy laws.

9. Your Rights

Depending on applicable legislation, you may have rights relating to your personal information, including:

• Access to personal information.
• Correction of inaccurate information.
• Withdrawal of consent where applicable.
• Requests regarding data processing activities.
• Submission of privacy-related complaints.

10. Responsible Entertainment

Marbletrail Studio promotes responsible entertainment practices. Certain services available within the resort environment may be subject to age restrictions and applicable provincial regulations. Guests must comply with all legal requirements relating to access to entertainment facilities.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

12. Children's Privacy

This website is not directed toward children. We do not knowingly collect personal information from individuals who are not legally permitted to use our services under applicable laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page together with an updated revision date.

14. Contact Information

Questions regarding this Privacy Policy or privacy-related matters may be directed to:

Marbletrail Studio Ltd.
455–475 Howe Street, Suite 210, Vancouver, BC V6C 2B3, Canada

Email: info@marbletrailstudio.com

Phone: +1 (604) 567-8934